
FAQ
FAQ – Frequently Asked Questions
How long does shipping take?
Standard shipping usually takes
- Europe: 7–12 business days
- North America: 10–15 business days
- Asia: 7–14 business days
- Rest of the world: 10–20 business days
Do you ship internationally?
Yes! We ship worldwide. Shipping times may vary depending on your location.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email.
Can I return or exchange my order?
Yes! We accept returns/exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition.
How do I request a return?
Please contact our support team at ( contact@assaadinho.com ) with your order number and reason for return.
Who pays for return shipping?
Return shipping costs are the customer’s responsibility, unless the item is defective or we made an error.
Are the sizes accurate?
Yes! Please refer to our size chart on each product page before ordering.
Can I customize my jersey?
Yes! You can add names, numbers, and badges using the customization options on the product page.
Are the products official ?
We source high-quality licensed replicas of team jerseys and apparel.
What payment methods do you accept?
We accept PayPal & Soon Credit/Debit Cards
Can I pay in multiple currencies?
You can pay with PayPal in supported currencies. If your currency is not listed, PayPal will convert it for you
Is my payment secure?
Absolutely. All payments are processed securely through encrypted gateways, It belongs to the bank and not to us or any other party.
I received the wrong item. What should I do?
Contact us immediately at [your email] with your order number. We’ll correct it as soon as possible.
My package is lost. What can I do?
Please reach out to our support team. We’ll work with the carrier to locate your order or issue a replacement if necessary.
How can I contact you?
You can email us at contact@assaadinho.com or use the Contact Us form on our website.
Do you offer bulk or wholesale orders?
Yes! Please email contact@assaadinho.com with your request, and we’ll provide special pricing.